The example given in the textbook for job enlargement stated that Kamal suggests the runners could help out in the kitchen during quiet periods, washing dishes or chopping vegetables. Similarly, the hosts could leave their stations when it’s not busy to collect glasses from tables for the bar staff, and perhaps the kitchen staff could swap duties now and then, or, following some training, take turns working as sous- chef for the night. This relates to which dimension of the job characteristics model?
a. Skill diversification
b. Task significance
c. Task identity
d. Skill variety
d. Skill variety
Business
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