You can determine if a document is an older Word file or Word 2007 file by looking at its ________

An instance of _________ describes system errors. If this type of error occurs, there is little you can do beyond notifying the user and trying to terminate the program gracefully.

a. RuntimeException b. Exception c. Error d. Throwable e. NumberFormatException

If a user forgets his or her password when trying to logon to a Windows domain, what should you do to help?

A. look up their password in Active Directory B. tell them to run the password reset wizard on their workstation C. reset their password D. delete and recreate their account