What is one reason that Six Sigma is more difficult to apply to service processes?

A) There is no manual that suggests how Six Sigma can be applied to services.
B) The work product is more difficult to see.
C) There is no way to measure process capability of a service product.
D) The National Six Sigma Society cautions against using it for services.

B

Business

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An auditor ordinarily uses a working trial balance resembling the financial statements without notes, but containing columns for

a. Cash flow increases and decreases b. Risk assessments and assertions c. Reclassifications and adjustments d. Reconciliations and tickmarks

Business

According to the text, the ________ measures the spread of the data

A) mode B) median C) mean D) range E) body

Business