Some small businesses create innovations ________ by spotting opportunities on which to capitalize

Most barriers to effective communication can be overcome through use of the following EXCEPT ________

A) learning to listen B) positive selection C) tailoring language to the receiver D) thinking first E) constraining emotions

The ________ describes how individuals use the groups and organizations they are members of to define themselves

A) social identity theory B) societal schematic C) job characteristics model D) social information processing model