The customer's level of satisfaction is influenced by the comparison of expected quality to actual perceived quality.

a. true
b. false

Answer: a. true

Business

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The conceptual view of the database is often called ____________________

Fill in the blank(s) with correct word

Business

Which of the following is not an advantage of issuing long-term debt?

A) The stockholders do not relinquish any control. B) The interest is tax-deductible. C) The risk of becoming bankrupt is reduced. D) Increased earnings accrue to the stockholders.

Business