When you analyze the steps you take when you consider making a major decision you go through four steps in a specific sequence, which often is referred to as "A-I-D-A."

The stage of the listening process where you retain the

information is called a. receiving. b. attending. c. remembering. d. understanding.

Farrah wants to compare percentages related to one whole

thing. Which type of graph should she use? a. pie graph b. line graph c. bar graph d. pictograph