What must you do first to overcome speaking anxiety?

__________ is the process of passing off the work (e.g., ideas, words, or illustrations) of others as your own

Fill in the blank(s) with the appropriate word(s).

Mahendra has worked with José for many years and knows him to be very calm under pressure. What decoding skill would help Mahendra decide how to respond when José appears extremely agitated during a meeting?

A. Measure behavior against a baseline. B. Interpret judgments against a cultural context. C. Keep one's nonverbal messages consistent with verbal messages. D. Maintain eye contact when speaking.