What is the best way to avoid most interview errors?
A) conduct panel interviews
B) use a structured interviewing format
C) utilize computerized interviewing technology
D) ask only situational questions during the interview
Answer: B
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Which one of the following statements about the configuration management system (CMS) is CORRECT?
A. The CMS should not contain corporate data customers and users B. There may be more than one CMS C. There should not be more than one configuration management database (CMDB) D. If an organization outsources its IT services there is still a need for a CMS
When Johnson Controls reached beyond its climate control equipment and components business to manage integrated facilities by offering products and services that optimize energy use, it was said to be providing ________
A) facilitating services B) a primary service package C) value-augmenting services D) service contracts E) service warranties