Both union and management benefit if the number of grievances can be reduced. What is one way management might accomplish this?
A. Eliminating the grievance procedure
B. Streamlining the grievance procedure
C. Adding steps to the grievance procedure
D. Meeting and dealing informally with union representatives over potential grievances
Hint: Review page 312 of Fire Service Personnel Management, 3rd Edition.
D
Health Professions
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