A company offering products to meet incipient demand before the trends have taken root generally will have a huge market response

Which of the following statements related to greeting and handshaking customs is incorrect?

a. A firm handshake is the norm in the U.S. and Germany. b. In China bowing is a customary greeting behavior. c. People of Finland typically hug each other when greeting. d. The "bear hug" is a common form of greeting between males who are good friends in the Russian Federation.

Who is the MOST LIKELY to feel emotional dissonance?

A) a school teacher after a dispute with a colleague B) a data entry clerk after having a typical lunch break C) a secretary after receiving a compliment about her work D) a cashier after recently becoming engaged