Through audience analysis and careful strategic planning, a speaker can ensure that the listeners will

Carl's audience doesn't agree with some of the things he will be presenting, so he decides to start his speech by talking about the things they do agree with him on. This demonstrates the principle of primacy

Indicate whether the statement is true or false

Denise wants a new coat. Instead of asking her mother outright (which would be improper in her family), she openly admires the coats of others. Denise is using a(n) ________ style of communication.

A. instrumental B. direct C. personal D. indirect