What is the similarity between a buyer's remedy of capture and replevy?
A) both are invoked when the buyer has to cover
B) both are invoked for accepting nonconforming goods
C) both help the buyer to receive damages
D) both help the buyer recover goods from the seller
D
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When writing a communication to deny a customer claim, what can be done to help maintain a future relationship?
A) Providing a prompt response B) Explaining how to prevent similar issues in the future C) Use the word "you" frequently so the customer feels valued D) Lead the message with a clear statement of the bad news E) Helping the customer feel that the resolution was fair
A manager is meeting with her subordinate and discussing career development. Together they are clarifying the employee's goals and his strengths and weaknesses as related to his job
This manager and employee are in the assessment stage of career development. Indicate whether this statement is true or false.