Some people do not have the communication skills necessary to participate in a constructive conflict. They often feel helpless in conflict situations, and they are not able to respond effectively. Explain how understanding the difference between argumentativeness and aggressiveness could help someone communicate more effectively.
What will be an ideal response?
Argumentativeness: focus on logical argument/reasoning; direct focus; back up claims with evidence; refute contrary views. Aggressiveness: attack self-concept; tease; threaten; criticize people.
Communication & Mass Media
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Communication & Mass Media
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Communication & Mass Media