All messages taken by a medical assistant should include all of the following EXCEPT

a. the first and last name of the caller.
b. the name of the person he or she is trying to reach.
c. a telephone number at which he or she can be reached for a callback.
d. the date and time of his or her last call.

d

Health Professions

You might also like to view...

An OT practitioner is evaluating a client who has just received an upper extremity prosthesis. The therapist should instruct the client to begin wearing the prosthesis:

A. Once a day for 30 to 45 minutes, increasing by 60 minutes each day B. Three times a day for 15 to 30 minutes, increasing by 30 minutes each day C. Twice a day for 60 to 90 minutes, increasing by 15 minutes each day D. Four times a day for 10 to 30 minutes, increasing by 45 minutes each day

Health Professions

The length of time a product can be stored until it begins to deteriorate is the ____________

a. expiration date b. shelf life c. expendable d. none of the above

Health Professions