The short descriptions of effective and ineffective behaviors used to create an employee performance measurement instrument that managers can use to evaluate employee behavior are referred to as _____

An insurer's claim settlement practices are regulated by the

A) Securities and Exchange Commission (SEC) B) National Association of Claims Adjusters (NACA) C) National Association of Insurance Commissioners (NAIC) D) State insurance departments

P&G's decision to eliminate dozens of major brands from its portfolio including Crisco, Folgers, and Jif to focus on household care, beauty, and grooming products is an example of ________

A) pruning B) harvesting C) market segmentation D) diversification E) market saturation