Empathic responses require a listener to understand his or her communication partner's emotional state.

A group member engaging in Gibb's supportive behavior labeled empathetic might say, "I can't believe he said that to you. No wonder you're upset."

True False

Programming refers to the selection and arrangement of _______ in a way that appeals to the station’s listeners:

A. music B. speech C. other program elements D. all of these E. none of these