Understanding the level of risk during and after change and providing confidence in the degree of compliance with governance requirements during change are both ways of adding business value through which part of the service lifecycle?

In the decision support process, formulating a module to be evaluated and setting criteria for making a choice would occur during what phase of the decision making process?

a. Choice Phase b. Design Phase c. Functional Phase d. Intelligence Phase e. Operational Phase

When does a patent enter the public domain?

A) when the patent has been challenged in court and found to be an infringement B) when the patent term period has expired C) when the government deems that the practical purpose of the invention is universally applicable and cannot be controlled by one individual or group of people D) when the invention is either obvious or not a novel one