The Quickoffice spreadsheet editor, Quicksheet, offers some of the same functionality as Excel

A snapshot in OS X refers to which of the following?

a. Screen capture b. Registry file c. Backup d. None of the above

??_________ is the process by which the computer converts text into a sequence of bytes when it stores the text and then converts those bytes back into characters when the text is read.

Fill in the blank(s) with the appropriate word(s).