In order to bring Steven, the marketing manager, on board with the idea of introducing a line of new products at Gold Coffee, Bree, the operations manager, enlisted the help of Natalie and Noah,

the top two salespeople at the company. Bree is using which of the following influence tactics?

A. Apprising

B. Ingratiation

C. Coalition

D. Personal appeal

E. Pressure

C

Business

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Events that are typically not covered by your homeowner's insurance include all of the following except __________ .

A. termites B. explosion of frozen pipes C. earthquakes D. nuclear accidents

Business

________ are the largest group of wholesalers and can be divided into two broad types of wholesalers: full-service and limited-service

A) Brokers B) Retailers C) Agent wholesalers D) Merchant wholesalers E) Manufacturers' agents

Business