Glen, age 65, is convinced that at his age, he is destined to have neural loss and brain deficits, so he stops trying to remember new names. Glen has problems with:

The text's illustration of the police officer's faulty "eyewitness" identification is an example of

a. the fact that perceptions are often reconstructions of events. b. the low degree of accuracy of human psi phenomena. c. perceptual closure operating in a real life situation. d. an "innocence of vision" in stressful situations.

Means-end analysis does not allow the user to ______

a. create realistic subgoals b. make short-term decisions on how to proceed c. use trial and error d. take temporary steps backward