Refers to leader development programs that focus on information about content of leadership and fundamental concepts such as communication, feedback, and contingent rewards

________ helps companies manage and monitor online reviews using a process called device fingerprinting

A) Gawker B) Bazaarvoice C) Metacritic D) Angie's List E) Technorati

With forward scheduling, jobs are scheduled as late as possible within the time allowed by the customer due dates

Indicate whether the statement is true or false