The element of surprise provides great competitive advantages in both military and business strategy

Use of the Net Promoter Score:

A) offers little useful information unless accompanied by interview data. B) is not widely used, although has great potential. C) identifies the proportion of promoters and detractors. D) applies 5-point true-false scales.

A custom molder produces 6-ounce juice glasses and 10-ounce cocktail glasses. The per unit contribution for the juice glasses (x1) is equal to 60 - 5x1, and the per unit contribution for the cocktail glasses (x2) is 80 - 4x2

An expression for the total contribution is: A) 20 - 4x2 - 5x1. B) 60x1 - 5x12 + 80x2 - 4x22. C) 80x1 - 5x12 + 60x2 - 4x22. D) 20 - (4x2)(5x1).