Wishing to think and act rich like the spokesperson in an advertisement, is a form of:

A) empathy
B) intent to purchase
C) identification
D) attractiveness

C

Business

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Customer loyalty depends on quality products and:

A) quality relationships B) low prices C) free shipping D) custom installation E) little contact

Business

What is a characteristic of a rumor?

A) Information appears to be important. B) There is ambiguity. C) Information creates anxiety. D) All of the above.

Business