As Justin thought about his conflict with his roommate, he asked himself "do I have a reasonable chance of accomplishing my goal?" In this case, Justin took part in which of the following steps of strategic conflict management?
a. plan the interaction
b. understand the other party's goals
c. decide if the issue is worth confronting
d. know what you want to occur as a result of the interaction
C
Communication & Mass Media
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________ is what happens when a public debate leads to a consensus
A) A social value B) A social action C) An already present mass sentiment D) An issue E) Public opinion
Communication & Mass Media
The concentration of women public relations practitioners in lower-paying technical jobs has been identified in a 1986 IABC study as
A) feminization B) sexual harassment C) the velvet ghetto D) the glass ceiling E) the mommy track
Communication & Mass Media