Establishing credibility as a speaker need only be done in your introduction

Problem solving is a complex _____________ in which groups make multiple decisions as they analyze a problem and develop a plan for solving the problem or reducing its harmful effects

a. situation b. system c. problem d. process e. event

Answer the following statements true (T) or false (F)

1. According to the textbook, there is no single, widely accepted definition of communication. 2. All nonverbal signals are either symbols or symptoms. 3. Intention movements are signals that belong to an iconic communication code. 4. Waving hello to someone is an example of an intention movement. 5. Natural signs are known as signals.