As indicated in the Reaching Beyond Our Borders box, the pool of employees is more diverse than ever. Therefore, it is essential that companies must strive to develop cultural intelligence among its management staff to avoid possible culture clashes.

When American Airlines asked how many first-class passengers would purchase in-flight Internet service at $25, they were conducting ________ research

A) causal B) exploratory C) secondary D) ethnographic E) descriptive

According to the text, panel surveys are used primarily because of their lower cost compared to random sampling

Indicate whether the statement is true or false