With their rules on speaking, speech communities most closely resemble ______.

a. generational divides
b. political correctness
c. national or ethnic culture
d. the encoding process

c. national or ethnic culture

Communication & Mass Media

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Leonard went on a job interview and the interviewer asked him why he wanted to work at that company. Leonard responded by saying "I'm not actually that excited about working here but I didn't get the job I really wanted."

Which negative nonverbal factor that can lead to a rejection during an interview did Leonard exhibit? a. poor personal appearance b. lacks interest and enthusiasm c. lacks purpose or a goal d. lacks confidence and poise e. overbearing or aggressive

Communication & Mass Media

Bonita leans forward to tell Ricardo a funny story. She slowly stops talking as she realizes he continues facing forward in his seat and does not turn to face her. Bonita thinks Ricardo is not listening based on his ______.

a. body orientation b. territorial markers c. personal space d. expectancy violations

Communication & Mass Media