When an organization decided to re-frame certain official guidelines and procedures, it conducted several sessions with the PR team. Which step of public relations cycle is this?

a) Policy formulation
b) Research

c) Programming
d) Communication

a

Communication & Mass Media

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Expert testimony adds credibility to your speech

Indicate whether the statement is true or false

Communication & Mass Media

A claim that involves a judgment about whether something is good or bad is a(n)

A. value claim. B. fact claim. C. policy claim. D. attitude claim.

Communication & Mass Media