Review the organization chart you prepared in Chapter 1 and determine who should be on the JAD team, and why. Also, how will you create a sense of team ownership from the start?

What will be an ideal response?

Answers will vary, but may include some key staff members as well has one or more healthcare providers. Since the staff is small, the JAD team probably will not have more than three or four members and most of the work will fall on the IT consultant. The material on page 107 describes typical JAD participants, including a JAD project leader, various levels of management, users, IT staff members, and a recorder. The table on page 107also describes typical roles for each participant.
With regard to the “ownership” issue, you might suggest that the project leader begin by introducing all JAD team members. The leader should discuss ground rules, goals, and objectives for the JAD sessions. The leader also should explain methods of documentation and whether the team will be using CASE tools during the JAD sessions. Most important, the leader should make each member feel that their contribution is important, and stress the importance of effective communication and feedback.