When using IM for business, which of the following is true?
A) IM takes longer to plan than other social media messages.
B) IM in business is more formal than IM for personal use.
C) Companies encourage the use of acronyms to save time.
D) Autocorrect functions will take care of spelling and grammatical issues.
E) IM reduces the likelihood of inconvenient interruptions.
Answer: A
Explanation: A) Except for simple exchanges, take a moment to plan IM "conversations" in much the same way you would plan an important oral conversation. A few seconds of planning can help you deliver information in a coherent, complete way that minimizes the number of individual messages required.
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