What is the primary reason for repeating information back to a caller while screening calls?
a. Gives the caller a chance to clarify and/or confirm information
b. Lets the caller know you are listening
c. Gives appearance of professionalism
d. Keeps you focused
a
Health Professions
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Elderly patients are more likely to develop the ischemic damage and subsequent necrosis affecting the skin that is known as a(n) ________________________ - ________________________
Fill in the blank(s) with correct word
Health Professions
Which of the following is used to open and close the control valve on a hydrant?
A. Stem nut B. Drain valve C. Hydrant nut D. Butterfly valve
Health Professions