According to Edward Bernays, what is the third function of public relations, besides informing and integrating?

Insensitive speakers feel high levels of anxiety, and show the highest heart rates, all the way through their speeches

Indicate whether the statement is true or false

During the late 1980s a crackdown on misleading advertising in the airline and car rental industries was launched by:

a) the Federal Trade Commission; b) the Federal Aviation Administration; c) the Federal Consumer Protection Agency; d) the National Association of Attorneys General; e) none of these--there has been no such crackdown.