Carrie owns an event management firm. She believes that employees who carefully follow instructions and a well-written manual of procedures tend to have maximum productivity

She closely oversees the work of her employees and controls the timing, scheduling, and sequencing of work activities. She discourages any deviation from standard practices. How will this affect the job satisfaction of employees working in Carrie's firm? Do you agree with her views? 
What will be an ideal response?

Job characteristics theory argues that five core job characteristics (variety, identity, significance, autonomy, and feedback) result in high levels of the three psychological states (meaningfulness of work, responsibility for outcomes, and knowledge of results), making work tasks more satisfying. Autonomy is the degree to which the job provides freedom, independence, and discretion to the individual performing the work. When a job provides autonomy, employees view the outcomes of it as the product of their efforts rather than the result of careful instructions from their boss or a well-written manual of procedures. Because Carrie does not allow any freedom to her employees, it will result in lowered job satisfaction. Students' answers to the last part of the question will vary; however, it is important they should provide a rationale for their answers.