Ask ________ to solicit opinions, insights, and information; ask ________ to elicit yes or no answers
A) indirect questions; direct questions
B) closed questions; open-ended questions
C) open-ended questions; closed questions
D) reflective questions; descriptive questions
E) indirect questions; open-ended questions
C
Explanation: C) Open-ended questions solicit opinions, insights, and information. Closed questions elicit specific answers, such as yes or no.
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When a specific computer technology solution is evaluated in terms of its costs in comparison to the benefits a firm receives, what is this called?
A. Cost/benefit analysis B. Internal cost analysis C. Technology cost analysis D. SWOT analysis
Firms that possess and exploit costly-to-imitate, rare and valuable resources in choosing and implementing their strategies may enjoy a period of
A) temporary competitive advantage. B) competitive disadvantage. C) competitive parity. D) sustained competitive advantage.