What are the key phases of incident handling?

What will be an ideal response?

The key phases of incident handling are:* Preparation* Identification* Reporting (Logging)* Setting urgency* Setting priority* Eradication* Recovery* Postmortem

Computer Science & Information Technology

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COGNITIVE ASSESSMENT Which of the following best describes the function of a primary key?

A. The first record in a data file B. Another term for file name C. To uniquely identify each record in a file D. To provide decryption of data

Computer Science & Information Technology

Goal-directed diagnostic questions are designed to move a support incident to a successful resolution.

Answer the following statement true (T) or false (F)

Computer Science & Information Technology