Which one of the following is NOT an aim of the change management process?
A. To ensure the impact of changes are understood
B. To ensure that changes are recorded and evaluated
C. To ensure that all changes to configuration items (CIs) are recorded in the configuration management system (CMS)
D. To deliver and manage IT services at agreed levels to business users
Answer: D. To deliver and manage IT services at agreed levels to business users
You might also like to view...
Susan, the beneficiary on John's $500,000 life policy, chose life-only as her settlement option. Susan received 5 years of settlement checks from the insurance company, totaling $150,000. How much will Susan's beneficiary receive upon her death?
A) Nothing, because life-only states that when the beneficiary dies, any remaining death benefit is kept by the insurance company B) Susan's beneficiary will receive checks for the rest of his life C) $350,000 minus taxes and fees D) 350000"
Seth Goldman's company HonestTea is committed to
A) gathering customer feedback and sales data B) fair trade C) producing organic, low-calorie beverages D) all of the above