RFID and CPFR were found effective for improving supply chains and reducing problems along them

After a customer has selected a book from Amazon.ca's website, other books with similar topics are suggested. What is Amazon.com using?

a. component service b. mass customization c. nonprofit marketing d. customized service

Commanding and coordinating are considered to be part of which management function?

a) planning b) leading c) producing d) controlling e) organizing