There are six basic building blocks that managers can use in constructing an organization: designing jobs, grouping jobs, establishing reporting relationships between jobs, distributing authority among jobs, coordinating activities among jobs, and ____________________

A broker showed African American prospective buyers homes in African American and racially mixed neighborhoods. He would show African Amer- ican prospects homes in predominantly Caucasian areas only if the prospects specifically requested to see homes in those areas. The broker's action would described as

a. illegal. b. unethical. c. steering. d. all of these.

Which of the following would be included in a "stakeholder analysis"?

A. How people are affected by organizational policies and actions B. What people know, how they feel and what they do related to the problem C. Who is involved and how they are affected in the situation D. All of the above E. None of the above