Which pane of the Johari Window is represented in the following example? You never know what Jen is going to say. And what she says often elicits strong negative reactions from others

Motives that involve being well liked or accepted are labeled as __________ motives

a. affiliation b. achievement c. power d. biological

After some initial fear and uncertainty reduction, Sukrit is thoroughly enjoying intercultural travel. However, it's difficult to understand some of the cultural practices of the host country

Help Sukrit cope by defining active listening, and explain the techniques or guidelines for practicing it. What will be an ideal response?