All of the following will improve your ability to listen except ________
A) concentrate on the speaker?s facial expressions
B) develop your vocabulary
C) put yourself in the speaker?s place
D) ?read? the speaker
A
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Cecily thought that she had a great speech. She had thoroughly researched and organized it, and had a good speaking outline. She read her outline over and over in her head before her presentation. When Cecily presented her speech, she lost her place, stumbled over words, and dropped her visual aids. What important preparation step did Cecily most likely skip?
A) Cecily forgot to give herself positive reinforcement before her speech. B) Cecily forgot to rest and to eat well before her speech. C) Cecily forgot to write delivery notes on her speaking outline. D) Cecily forgot to rehearse speaking out loud, standing up, and using her visuals.
During a face-to-face meeting with five regional managers who work for a national retail chain, Melkamzer, a store manager, confidently answers a series of questions posed by the five managers. In what type of communication are Melkamzer and the managers engaging?
A. small-group communication B. mass communication C. computer-mediated communication D. public speaking