The settings or situations within which social episodes occur are called

The strength of an opinion as supporting material rests on the

A) ethos of the person who holds it. B) factual support that verifies it. C) intelligence of the listener who accepts it. D) importance of the issue addressed by it. E) number of people who agree with it.

The organizational barrier where individuals and groups like the way things are and do not appreciate the value that change might bring is called

a) complacency b) uncertainty. c) silence. d) trust.