A plausible way of building relationships with a large number of customers is to

A) place TV ads explaining how much the customers are valued.
B) place welcoming ads on billboards near highways.
C) interact with customers through blogs and social networking sites.
D) make robot calls to their cell phones.

Answer: C

Business

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Product differentiation and brand loyalty "raise the bar" for would-be industry entrants who would be required to make minimal investments in research or advertising

Indicate whether the statement is true or false

Business

An argument against the North American Free Trade Agreement centered on the fear that ratification would result in:

A. low interest rates in the Unites States and Canada. B. mass exodus of jobs from the United States into Mexico. C. a move toward a common currency for NAFTA member nations. D. competition from the members of the European Union. E. high inflation in the United States and Canada.

Business