U.S. mainstream workplace culture offers us one formalized, socially acceptable, non-threatening means of touch. This is the ________

Describe the difference(s) between assertive and aggressive communication and why one is

preferable over the other. What will be an ideal response?

Public relations tactics can involve the use of

A) messages and channels B) controlled media C) uncontrolled media D) All of the above E) None of the above