A(n) ____________ describes a set of well-defined, logical steps that must be taken to perform a task.

A technician receives a call that a client's PC is not booting after a recent test of the building's back-up generators. When the technician arrives, it is discovered that, once powered on, there is no output display or POST beep codes. Furthermore, after 15 seconds, the system's fans begin running much louder and faster. Which of the following is the MOST likely issue?

A. The motherboard was damaged by the power test. B. The PC's RAM was affected by ESD. C. The power supply was damaged and is nonfunctional. D. The hard drive was erased due to the power test.

Identify the letter of the choice that best matches the example.

A. Regroup selected objects. B. Select sequential slides. C. Open the Replace dialog box. D. Open the Spelling dialog box. E. Right-align text. F. Display the Research task pane. G. Select non-sequential slides. H. Spelling dialog box; word is spelled correctly but not found in dictionaries. I. Ungroup selected objects. J. Spelling dialog box; change all occurrences of misspelled word with replacement word.