The dispositional matrix represents the variety of alternative behaviors and outcomes that guide an individual's choice for behavior in the social exchange.

A persuasive speech that contains a proposition of __________ is

best arranged using a causal, comparative, or topical organizational strategy. Fill in the blanks with correct word

Mike Paul, the Reputation Doctor, recommends which of the following tools for success in crisis communications?

a. emotional intelligence b. organizational skills c. theoretical knowledge d. creativity