Laggards tend to be in a higher social class than consumers in other adopter categories

Which of the following will not help you write routine messages that promote goodwill?

A) providing information your readers may find helpful B) focusing on your audience C) including a sales pitch with every routine message D) maintaining a positive tone E) offering suggestions for areas of improvement

A(n) ________ is a government ban or restriction on the amount of a specific currency that is permitted to be traded or purchased

A) tariff B) exchange control C) quota D) barter E) franchise