When we take seriously the ways language creates or builds identities, relationships, organizations, and cultures, we understand that language is

Because we hear so many sounds simultaneously, the first stage of listening is to

A) select. B) understand. C) remember. D) attend.

In the article by Schlesinger et al., which of the following IS NOT a tactic for dealing with resistance to change?

A. co-optation B. manipulation C. coercion D. all are tactics for dealing with resistance to change