Among the four core processes of an organization that link activities within and across firms in a supply chain, the ________ interacts with all of them either through its inputs or outputs

Customer relationship management (CRM) emphasizes the relationship of the customer to the salesperson

a. true b. false

Duggan Corporation sells a piece of equipment on April 1, 2016 for $21,000. It was originally purchased on July 1, 2014 for $46,000. On that date it was assigned a residual value of $4,000 and a life of 3 years. The company rounds depreciation to the nearest month when assets are bought and sold during the year. What gain or loss should be recorded on the sale?

a. $500 gain b. $10,500 gain c. $3,000 loss d. $3,000 gain e.$500 loss