What is the second step in risk management?

A female, who has been sexually assaulted, has called 911 for assistance. She states that she does not know the assailant and then showered immediately after. The police have not yet been notified. Which of the following statements would be appropriate in the care of this patient?

A) "Where are the clothes that you were wearing?" B) "Why did you feel the need to shower?" C) "Do you think that you can identify the person who assaulted you?" D) "Its unfortunate that you showered; it will be harder to get evidence now."

Compensatory damages are known as:

a. nominal damages b. punitive damages c. actual damages d. civil malpractice lawsuits