In problem-solving groups, using formal procedures is effective because

a. members experience less conflict and have a more consistent focus.
b. members produce a faster outcome due to the strict sequential order of steps.
c. members are more agreeable with each other if someone is in charge.
d. the steps include socialization exercises to increase member cohesion.

A

Communication & Mass Media

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Nonverbal communication is

a. ambiguous and powerful. b. concrete and universal. c. not a significant indicator of deception. d. always straightforward. e. none of the above

Communication & Mass Media

One of the following is not a form of cultural identity:

a. civilization. b. nation-state. c. race. d. ethnicity.

Communication & Mass Media